I used to do some work as a mystery shopper. I have also worked in an environment where the customers product counts and I have worked on design campaigns for outlets hoping to improve their image.
The outlook and quality of service given to a customer is one of the single most important things that your business can do.
As a mystery shopper you are completely unexpected. Being a director or boss your stores prepare for your arrival and treat you very differently. Mystery shoppers are probably one of the only ways to assess your stores and employees.
Looking for the right mystery shopping company for your business is very important.
BestMark.com are a well respected and reliable American mystery shopper provider for your business. Their unique mystery shopping and customer survey programs allow you not to gather incident-specific performance at customer level, where it matters! You can also track and trend attributes and behaviors that impact long-term guest value, guest satisfaction and advocacy.
Their website is full of information for you to see what they can do for you. If you are looking for mystery shoppers then you would benefit from researching them further.
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